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Live in-app support

See the customer’s screen. Finish the ticket.

ServQuik puts a live view of your mobile app in front of the agent — only after the customer consents. Point, draw, or take control when chat is not enough.

Start free See pricing

1 hour free every month. No card required.

Live session
Agent view

Same buttons, errors, and forms the customer sees — after they enter the code.

Chat describes the problem. The screen shows it.

Customers struggle to explain where they are in the app. Agents guess. Calls run long. ServQuik shows the live screen so the agent can see the same buttons, errors, and forms the customer sees.

See what they see

A live view of the in-app screen in the agent’s browser. Not a reconstructed mock.

Assist tools

View only, pointer, draw on the screen, or remote tap, type, and scroll.

Consent by default

No live frames until the customer accepts. Payment and web screens can stay hidden.

Built for support teams

Agents sign in with credentials created here. Add seats as the team grows.

Three steps. Consent first.

1

Find the customer

Look up their unique user ID or pick an online device in the agent portal.

2

They approve

A 6-digit code appears for the agent. The customer types it in the app. Streaming starts only if the codes match.

3

Help on the live screen

Watch, point, draw, or use remote assist. Stop the session at any time.

Who it is for

Mobile product and CX teams that ship an app and still spend too long on “tap the button on the right.” Banks, commerce, and any app where a wrong tap is costly.

Who it is not for

Full-device remote desktop, call-center CCaaS, or watching a user who has not agreed.

Pricing

Simple seats. A free hour to prove it.

Live session time is what counts — from the moment the customer is verified until the session ends. Waiting for a code is not billed against the free hour.

Free

Trying ServQuik on a real app

$0

  • 1 hour of live session time per organization per calendar month
  • 1 agent login
  • View, pointer, draw, remote assist
  • Unique user ID lookup
Create free account

When the hour is used, live sessions pause until next month or you upgrade. No card required.

Standard

Support teams that run live help as a normal shift

$40 / agent / month

  • Everything in Free
  • Named agent seats (each login is one seat)
  • Live session time for paid seats (not limited to 1 hour)
  • Session history for your organization
Choose monthly

Billed monthly. Named seats, not concurrent.

Custom

Higher volume, procurement, or a contract

Let’s talk

  • Standard capabilities
  • Seat volume and billing terms that fit your org
  • A named contact path
Email support

Tell us your company, estimated agents, and what you need. We reply from support@servquik.io.

Pricing questions

What is a live session hour?

Time the agent is actually watching a consented live screen. The meter starts when the customer is verified and stops when either side ends the session.

What is an agent?

A person who can sign in at app.servquik.io. Each agent needs their own login. That login is created when you register, or when you add a seat later.

Can I start on Free?

Yes. Register, create the first agent, and use up to 1 hour of live time that calendar month.

How does annual billing work?

You pay $420 per agent up front for 12 months. That is $35 per agent per month.

What does Custom include?

Whatever we agree in email — typically more seats, invoicing, or a longer term. It is not a hidden feature pack.

Do you charge the end customer?

No. You subscribe. Your app users are not billed by ServQuik.

Get started

Create your ServQuik organization

This creates your first agent login. Use the same email and password at app.servquik.io.

Already have an account? Sign in to the portal.

What happens next

Free accounts can start a live session immediately. Standard checkout is not live on this page yet — we will email you to activate paid seats.

Custom

Custom plan

For invoicing, more seats, or a contract. This form opens an email to support@servquik.io.

Legal

Privacy Policy

Draft for the ServQuik product website. Replace with counsel-reviewed text before public launch.

What we collect

Account data: organization name, agent name, email, and password hash. Session metadata: unique user ID used to find a device, session start and end, and which agent was connected.

Live screens

Screen share and device details are personal data. Frames are relayed for the live session. They are not kept as a video archive unless an agent starts a recording.