Customers struggle to explain where they are in the app. Agents guess. Calls run long. ServQuik shows the live screen so the agent can see the same buttons, errors, and forms the customer sees.
A live view of the in-app screen in the agent's browser. Not a reconstructed mock.
View only, pointer, draw on the screen, or remote tap, type, and scroll.
No live frames until the customer accepts. Payment and web screens can stay hidden.
Agents sign in with credentials created here. Add seats as the team grows.
Look up their unique user ID or pick an online device in the agent portal.
A 6-digit code appears for the agent. The customer types it in the app. Streaming starts only if the codes match.
Watch, point, draw, or use remote assist. Stop the session at any time.
Mobile product and CX teams that ship an app and still spend too long on "tap the button on the right." Banks, commerce, and any app where a wrong tap is costly.
Full-device remote desktop, call-center CCaaS, or watching a user who has not agreed.
Live session time is what counts — from the moment the customer is verified until the session ends. Waiting for a code is not billed. Free includes 1 hour per month. Standard includes 20 hours per agent per month; extra time is $0.06 per minute.
Trying ServQuik on a real app
When the hour is used, live sessions pause until next month or you upgrade. No card required.
Support teams that run live help as a normal shift
Billed monthly. Named seats, not concurrent. After 20 hours, extra live time is $0.06 per minute.
Higher volume, procurement, or a contract
Tell us your company, estimated agents, and what you need. We reply from support@servquik.io.
You are signed in. Open the support console to find customers and start a live session.
License key
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Put this key in the ServQuik SDK so only your agents can see those devices.
This creates your first agent login. On Standard, choose how many named agents you need — checkout uses today’s USD to INR rate.
For invoicing, more seats, or a contract. Email, call, or WhatsApp — or send the form and we email support@servquik.io for you.
Draft for the ServQuik product website. Replace with counsel-reviewed text before public launch.
Account data: organization name, agent name, email, and password hash. Session metadata: unique user ID used to find a device, session start and end, and which agent was connected.
Screen share and device details are personal data. Frames are relayed for the live session. They are not kept as a video archive unless an agent starts a recording.
Draft for the ServQuik product website. Replace with counsel-reviewed text before public launch.
A seat is a named agent login. The email and password created here are for signing in at app.servquik.io.
Free plan is 1 live hour per organization per calendar month. Standard is billed per named agent: $40 per month, or $35 per month if billed annually ($420 per year), and includes 20 hours of live session time per agent per month. Extra live time after those 20 hours is billed at $0.06 per minute. Custom terms are agreed by email.
Live screens are shown only after the customer consents. You must not use ServQuik to watch a user who has not agreed.